Privacy Policy

Introduction

Welcome to https://home-blood-test.vibereports.co.uk (hereafter referred to as “Home Blood Test,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) of the United States
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our digital presence, including but not limited to:

Our official website at https://home-blood-test.vibereports.co.uk
Mobile and desktop applications developed by Home Blood Test
Online services and products offered through our platform
Interactions between users and our customer support team

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: When you sign up as an authorized user on our platform or utilize our applications and services, we collect and process your personal data to deliver these services effectively.
Visiting Our Websites: Any time you browse our websites linked to this policy, we may gather information about your interaction with the site for analytics and improvement purposes.
Communication with Us: We respect your right to communicate with us, whether via email, calls, or text messages/SMS. The data collected during these communications is used for customer support, marketing (with your consent), and improving our services.

Personal Data Collection

We collect diverse categories of personal data, including:

Account Information: This includes your username, account number, and password-related data required for secure access to your account.
Payment Information: Details about payment methods you use to purchase our services or products are stored securely.
Financial Information: We may collect financial records to process transactions and manage billing.
Purchase Information: Data related to the products or services you buy from us, such as order history and preferences.
Mobile Device Identifiers: Unique device identifiers that help us recognize your device for service improvements.
Location Data: Your geographic location data when you interact with our applications, which we use to enhance local services.
Feedback: Any comments or reviews you provide to us contribute to product development and customer experience enhancement.
Social Media Information: If you choose to connect your social media accounts to our platform, we may access publicly available information from these platforms.
Product Information: Details about the products you interact with on our site help personalize your experience.

We obtain this data through direct user input, automatic collection tools, and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. Our use of cookies includes:

Strictly Necessary Cookies: These ensure basic functionalities like secure login and account management.
Preference Cookies: Tailored settings and preferences stored for a more personalized experience.
Analytics Cookies: Used to gather insights about site usage, enabling us to improve our platform.

Users have control over non-essential cookies through their browser settings. For detailed information on our cookie policy, please refer to our Cookie Policy (a link will be provided).

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect personal data from this age group.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your personal information held by us.
Rectification: You can ask for corrections to be made if your data is inaccurate or incomplete.
Erasure (Right to Be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may limit the use or processing of your data in specific cases.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Oppose the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information on data handling practices.

Contact Information

For inquiries, requests to unsubscribe from marketing communications, or questions regarding your privacy, please contact us:

Email: [email protected]
Mail: Home Blood Test Privacy Team, [Street Address], [City, State, ZIP Code]

We value your trust in our handling of personal data. This Privacy Policy was last updated on [Date].